Introduction
This is the DrHeatherBoland.com privacy policy. This privacy policy outlines the details of how data is collected and processed through the use of this website.
Controller
Dr Heather Boland is the data controller for this website and is responsible for your personal data (referred to as “I” or “my” in this policy).
If you have any questions about this privacy policy please contact Heather via email: heather@drheatherboland.com
Changes to the privacy policy
This policy was last updated in January 2023 and will be regularly reviewed.
Third-party links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. I do not control these third-party websites and I am not responsible for their privacy statements. When you leave this website, I encourage you to read the privacy policy of every website you visit.
The data this website collects about you
Personal data or personal information refers to any information about an individual from which that person can be identified. This website currently collects and processes the following information: personal identifiers (e.g., name), contact details and email addresses.
How this website collects personal data and why I have it
Most of the personal information collected and processed by this website is provided directly by you for one of the following reasons: 1) you provided identifiable information and contact details to allow me to respond to your enquiry, 2) you provided your email address and consented to sign up to a mailing list in order to be notified of updates to the website and practice.
How I use your personal data
Most commonly I will use your data in the following circumstances: 1) where I need to respond to your enquiry or communicate with you, 2) where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests, 3) where I need to comply with a legal obligation.
Data storage and security
Your data is securely stored with appropriate security measures in place to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. All Confidential digital information will be stored in a secure cloud service offering high levels of security. Confidential information containing sensitive data or information shared with you will be sent by Dr Heather Boland via an encrypted emailing system. All electronic devices used to access stored information will themselves be password protected.
Only the psychologist, Dr Heather Boland, will have access to your personal data.
Data retention
I will only keep your personal data for as long as reasonably necessary to fulfil the purposes the data was collected for. The personal data may be retained for a longer period in the event of a complaint.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask for copies of your personal information.
Your right to rectification – You have the right to ask me to rectify personal information you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.
Your right to erasure – You have the right to ask me to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask me to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that I transfer the personal information you gave me to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, I have one month to respond to you.
Please contact Dr Heather Boland at heather@drheatherboland.com if you wish to make a request.
How to complain
If you have any concerns about my use of your personal information, you can make a complaint to me at heather@drheatherboland.com.
You can also complain to the ICO if you are unhappy with how I have used your data.
The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113ICO website: https://www.ico.org.uk
A Confidentiality/GDPR policy regarding to personal information collected as part of the therapeutic process (e.g., additional personal details and sensitive information shared during the assessment and therapy sessions) will be shared with clients once the first appointment is booked. Clients will be asked to sign and agree to the therapy Terms & Conditions.
Dr Heather Boland 